How to apply for Hospital Financial Assistance (Russell County Hospital) — Russell

Who it's for

Uninsured and underinsured residents of Russell County can apply for financial assistance (charity care) at Russell County Hospital for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. In-county hospital in Lebanon (Ballad Health). Phone is Ballad's billing/financial-assistance line shown on the hospital's Ballad page. Clinch Valley Medical Center in Richlands (neighboring Tazewell County) also serves eastern Russell County residents.

What you'll need

• Proof of household income (tax return, pay stubs, or benefit award letter)
• Proof of family/household size
• Proof of residency and identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (Russell County Hospital) — Russell. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)