How to apply for Hospital Financial Assistance (Holston Valley Medical Center) — Scott

Who it's for

Uninsured and underinsured residents of Scott County can apply for financial assistance (charity care) at Holston Valley Medical Center for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. Scott County has no hospital in-county. Nearest full-service hospital is Holston Valley Medical Center in Kingsport, TN (Ballad Health), roughly 10-15 miles from Gate City; the same Ballad Health system financial assistance policy applies at all Ballad facilities, including the Virginia hospitals in neighboring Lee and Wise counties. Application help line (888) 288-5174.

What you'll need

• Proof of household income (tax return, pay stubs, or benefit award letter)
• Proof of family/household size
• Proof of residency and identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (Holston Valley Medical Center) — Scott. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)