How to apply for Virginia Medicaid — Aged, Blind & Disabled (Cardinal Care)

Who it's for

Virginia Medicaid (Cardinal Care) covers adults who are 65 or older, blind, or disabled and have limited income and assets. For 2026, monthly income must be $1,084 or less for one person or $1,463 for a couple (80% of the federal poverty level plus a standard $20 disregard), with countable resources of $2,000 or less for one person or $3,000 for a couple. Coverage includes doctor visits, hospital care, prescriptions, and long-term services. Apply online at CommonHelp, by phone at 1-855-242-8282, or at the local Department of Social Services.

What you'll need

• Proof of age or disability
• Proof of income
• Bank statements / resource information
• Social Security number
• Proof of Virginia residency

Where to apply

What to say when you call

"Hello, I'm calling to ask about Virginia Medicaid — Aged, Blind & Disabled (Cardinal Care). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age or disability, proof of income, bank statements / resource information — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Gather your required documents: proof of age or disability, proof of income, bank statements and other resource information, your Social Security number, and proof of Virginia residency.
2. Choose how you want to apply: online through CommonHelp, by phone at 1-855-242-8282, or in person at your local Department of Social Services office.
3. Complete the application by providing your personal, income, and resource details. Answer all questions carefully and completely.
4. Submit your application along with copies of your required documents through whichever channel you chose.
5. Respond promptly if the agency contacts you to request additional information or to schedule an interview.

What to expect: After submitting, the Virginia Department of Medical Assistance Services (DMAS) or your local Department of Social Services will review your application to verify your income, resources, and eligibility. Processing times vary, so contact the agency at 1-855-242-8282 for an estimate. If approved, you will receive a notice explaining your coverage, which includes doctor visits, hospital care, prescriptions, and long-term services. Coverage must be renewed every year — watch for a renewal notice from the agency and return it on time to avoid any gap in benefits.

Renewals

annual