Benefits · Healthcare

How to apply for Hospital Financial Assistance (Riverside Doctors' Hospital Williamsburg) — Surry

Riverside Doctors' Hospital Williamsburg — Riverside Health System

Who it's for

Uninsured and underinsured residents of Surry County can apply for financial assistance (charity care) at Riverside Doctors' Hospital Williamsburg for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. No in-county hospital. Nearest is Riverside Doctors' Hospital Williamsburg (~20 miles via the free Jamestown-Scotland ferry); Bon Secours Southside Medical Center in Petersburg (~40 miles) is the land-route alternative to the west. Riverside FAP (explicitly covers Riverside Doctors' Hospital Williamsburg): full write-off at or below 200% FPL; 75% write-off for uninsured 201-400% FPL; 50% uninsured discount otherwise. Phone is Riverside's customer service line for financial assistance.

Charity care is income-based and set by the hospital's financial assistance policy; the hospital makes the final award decision, so this shows as a may-qualify result.

What you'll need

  • Proof of household income (tax return, pay stubs, or benefit award letter)
  • Proof of family/household size
  • Proof of residency and identification

Where to apply

Apply online: official application

By phone: 1-800-621-7677

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (Riverside Doctors' Hospital Williamsburg) — Surry. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identificationis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)

Official source →Last verified · August 23, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.