Benefits · Healthcare

How to apply for Hospital Financial Assistance (Mason General Hospital (Shelton)) — Mason

Mason General Hospital (Shelton) — Mason Health (Mason County Public Hospital District No. 1)

Who it's for

Uninsured and underinsured residents of Mason County can apply for financial assistance (charity care) at Mason General Hospital (Shelton) for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. 'Mason Health has a Financial Assistance/Uncompensated Care Policy.' Enrollment liaisons help with financial assistance and insurance enrollment at 360-427-3620; Patient Financial Services 360-427-3601 (from Allyn 360-275-8614). Financial Assistance policy and application posted as PDFs from the Pay Your Bill page. Charity care mandatory under RCW 70.170. masongeneral.com now redirects to masonhealth.com.

Charity care is income-based and set by the hospital's financial assistance policy; the hospital makes the final award decision, so this shows as a may-qualify result.

What you'll need

  • Proof of household income (tax return, pay stubs, or benefit award letter)
  • Proof of family/household size
  • Proof of residency and identification

Where to apply

Apply online: official application

By phone: 1-360-427-3601

What to say when you call

“Hello, I'm calling to ask about Hospital Financial Assistance (Mason General Hospital (Shelton)) — Mason. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identificationis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)

Official source →Last verified · August 23, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.