How to apply for VA Benefits Claims Assistance (WDVA Service Officers)

Who it's for

Washington Department of Veterans Affairs Service Officers help veterans and their families prepare and file claims for VA disability compensation, pensions, Aid & Attendance, health care, and other federal, state, or county benefits, using a case management approach through Veterans Service Offices and a statewide referral service. Call 1-800-562-2308 or email benefits@dva.wa.gov to reach a Service Officer.

What you'll need

• DD-214 / discharge papers
• Medical records supporting the claim

Where to apply

What to say when you call

“Hello, I'm calling to ask about VA Benefits Claims Assistance (WDVA Service Officers). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need dd-214 / discharge papers, medical records supporting the claim — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.