DiscoverSeniorBenefits

Partner help center · Plans and billing

Cancel or restart a plan

You can cancel at any time from the Billing page. Paid features stay on until the end of the billing period, then the listing returns to a free Basic listing. Restarting later is one click.

Cancel

  1. Sign in, open "Billing" and select "Cancel subscription".
  2. A "Before you cancel" panel shows what the listing did in the last 30 days. Choose "Keep my plan" or "Continue to cancel".
  3. "Continue to cancel" opens your Stripe billing page, where the cancellation is completed.
The "Before you cancel" panel

After canceling

The listing stays up as a free Basic listing: name, category, phone, address and a short description, in one county. Verification, photos and your other details are kept, ready for a restart.

The site does not send a cancellation email. Stripe may send its own confirmation.

Restart

  1. Sign in and open "Billing" or "Listing dashboard".
  2. Select "Restart subscription". A Stripe Checkout page opens for the plan you had.
  3. Complete the checkout. The full profile and placement return as soon as the payment goes through.
  • A free-months offer applies only to a business's first paid listing. A restart is billed from the first day.

Paid placement never changes anyone's eligibility results. Read the advertising policy.