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What "needs more information" means

When a question is skipped, programs that depend on it appear under "Needs more information" instead of guessing.

  1. Open the program card — it lists which answers would settle the match.
  2. Look for the "Curious what would change?" section to try different answers instantly.
  3. For a full re-run, start a new check with the updated answers — it takes a fraction of the original time.
  4. With an account, edit the saved profile under Dashboard → Profiles and run the check from there.
  • "Not sure" is deliberately allowed — an honest "not sure" beats a wrong guess, and the results say exactly what to find out.

Not legal or financial advice. The agency makes the final eligibility decision.