How to apply for IVT ACCESS Paratransit

Who it's for

IVT ACCESS (created 1994) is the ADA complementary paratransit service operated by Imperial Valley Transit / ICTC for riders who, because of a physical or cognitive disability, cannot use the regular fixed-route IVT bus. Eligibility is established through an application and a functional assessment administered by the transit agency. Seniors age 65+ who meet the ADA functional standard qualify. Service area mirrors the IVT fixed-route network across Imperial County (El Centro, Calexico, Brawley, Imperial, Holtville, and the west-end communities). To apply or request an application packet, call 1-760-592-4444.

What you'll need

• Completed IVT ACCESS application (typically with a healthcare-provider verification of functional limitation)
• Possibly an in-person functional assessment scheduled by IVT ACCESS

Where to apply

What to say when you call

"Hello, I'm calling to ask about IVT ACCESS Paratransit. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed IVT ACCESS application (typically with a healthcare-provider verification of functional limitation), possibly an in-person functional assessment scheduled by IVT ACCESS — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

Eligibility period set by transit agency (typically 3-5 years)