How to apply for Merced 'The Bus' ADA Paratransit (Merced County)

Who it's for

'The Bus' Paratransit is the ADA complementary paratransit service for the Merced County transit area. It is for riders with disabilities who cannot use 'The Bus' fixed-route service. Notably, paratransit is also FREE for ADA-eligible riders (same as the senior 62+ free-fare policy). To apply, call 1-877-232-7433 or visit the ADA Ride website; once approved you'll be notified by mail. For eligibility questions contact the Merced Transit Authority at 1-209-723-3100.

What you'll need

• Completed 'The Bus' ADA Paratransit application
• Information establishing the disability that prevents fixed-route use

Where to apply

What to say when you call

"Hello, I'm calling to ask about Merced 'The Bus' ADA Paratransit (Merced County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed 'The Bus' ADA Paratransit application, information establishing the disability that prevents fixed-route use — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

ADA certification reviewed periodically per Merced Transit Authority policy