Benefits · Elder Services
How to apply for Riverside County Office on Aging (Area Agency on Aging, PSA 21)
Riverside County Office on Aging — the designated Area Agency on Aging for Riverside County (Planning & Service Area 21)
Who it's for
The Riverside County Office on Aging is the county's designated Area Agency on Aging (Planning & Service Area 21) under the federal Older Americans Act, and the single gateway for residents age 60 and older to find and connect to senior services across Riverside County. Core services include: the senior HelpLink information-and-assistance line (1-877-932-4100), which screens callers and refers them to the right programs; HICAP, free one-to-one Medicare and health-insurance counseling; Older Americans Act Title III nutrition (congregate lunch sites and home-delivered meals through contracted providers); the Family Caregiver Support Program (respite, training, and support for family caregivers); the Long-Term Care Ombudsman; and referrals to In-Home Supportive Services (IHSS), legal aid, and the Aging & Disability Resource Connection. Any Riverside County resident 60 or older can call the HelpLink to get a personalized list of the programs and services they qualify for.
The Office on Aging is your county's gateway agency for seniors: calling its HelpLink at 1-877-932-4100 connects you to information, Medicare counseling (HICAP), meals, and caregiver support based on your situation. Some programs it refers you to — such as In-Home Supportive Services or means-tested nutrition — have their own income or care-need rules the agency will help you check.
What you'll need
- Proof of age 60 or older (California driver's license, California ID, or birth certificate)
- Proof of Riverside County residency (utility bill, lease, or government correspondence)
Where to apply
Apply online: official application
By phone: 1-877-932-4100
What to say when you call
“Hello, I'm calling to ask about Riverside County Office on Aging (Area Agency on Aging, PSA 21). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60 or older (california driver's license, california id, or birth certificate), proof of riverside county residency (utility bill, lease, or government correspondence) — is anything else required? What is the best next step?”
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
ongoing; the HelpLink information line, HICAP Medicare counseling, and referrals have no renewal — individual programs you are referred to set their own recertification
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.