How to apply for Hospital Financial Assistance (Ochsner Medical Center – Kenner) — Jefferson Parish

Ochsner Health (Ochsner Medical Center – Kenner)

Who it's for

Ochsner Medical Center – Kenner is a full hospital in Jefferson Parish. Ochsner Health offers financial assistance for emergency and medical care to patients who cannot pay. Ochsner's financial assistance page says help is based on family income and the federal poverty guidelines, and you may qualify for 100% financial assistance if your family income is 200% or less of the federal guidelines. Help applies to your portion of the bill, such as a deductible or copay. To apply, call 504-842-4190 or apply through MyOchsner.

Charity care is income-based and set by the hospital's financial assistance policy; the hospital makes the final award decision.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Completed financial assistance application (online through MyOchsner or by mail), with the additional documentation it asks for

Where to apply

Apply online: official application

By phone: 1-504-842-4190

What to say when you call

"Hello, I'm calling to ask about Hospital Financial Assistance (Ochsner Medical Center – Kenner) — Jefferson Parish. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed financial assistance application (online through MyOchsner or by mail), with the additional documentation it asks for — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)

Official source →Last verified · September 28, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.