How to apply for Hospital Financial Assistance (Ochsner Medical Complex – River Parishes) — St. John the Baptist Parish

Ochsner Health (Ochsner Medical Complex – River Parishes, LaPlace)

Who it's for

In St. John the Baptist Parish, Ochsner Medical Complex – River Parishes in LaPlace has a 24-hour emergency room, imaging and lab services. It is a department of Ochsner Medical Center – Kenner. Ochsner's financial assistance page says help is based on family income and the federal poverty guidelines, and you may qualify for 100% financial assistance if your family income is 200% or less of the federal guidelines. Help applies to your portion of the bill, such as a deductible or copay. To apply, call 504-842-4190 or apply through MyOchsner.

Charity care is income-based and set by the hospital's financial assistance policy; the hospital makes the final award decision.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Completed financial assistance application (online through MyOchsner or by mail), with the additional documentation it asks for

Where to apply

Apply online: official application

By phone: 1-504-842-4190

What to say when you call

"Hello, I'm calling to ask about Hospital Financial Assistance (Ochsner Medical Complex – River Parishes) — St. John the Baptist Parish. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed financial assistance application (online through MyOchsner or by mail), with the additional documentation it asks for — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)

Official source →Last verified · September 28, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.