How to apply for Senior & Disabled Transit (Pioneer Valley Transit Authority (PVTA)) — Hampshire in Massachusetts

Who it's for

Pioneer Valley Transit Authority (PVTA) serves Hampshire County with PVTA serves Northampton, Amherst, Easthampton, Hadley, South Hadley and surrounding towns. Fixed-route buses are fare-free for FY27 (premium B79 service excluded). Published senior fare, when fares are collected, requires a valid PVTA Photo ID or Statewide Transportation Access pass; Senior Dial-A-Ride van service also operates. Older adults and people with disabilities can use reduced fares or demand-response rides for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-413-781-7882 for schedules, eligibility, or to book a ride.

What you'll need

• Proof of Hampshire County residency
• Proof of age 60+ or disability for reduced fare

Where to apply

What to say when you call

"Hello, I'm calling to ask about Senior & Disabled Transit (Pioneer Valley Transit Authority (PVTA)) — Hampshire. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of Hampshire County residency, proof of age 60+ or disability for reduced fare — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip / fare card renewal