Senior benefits in Hampshire County, Massachusetts

Highland Valley Elder Services, Inc. is the Area Agency on Aging for Hampshire County. It is the local starting point that connects older adults and caregivers to Home care, Meals on Wheels and congregate nutrition, options counseling, caregiver support, protective services, information and referral across its 24-town service area. Most services are for adults 60 and older; adults with disabilities may also qualify for some services. Call 1-413-586-2000 to get started.

Estimated service value: $500–$6,000 a year

Fuel Assistance (LIHEAP) helps income-eligible households in Hampshire County pay home heating bills from November 1 through April 30, with extra protection against winter shut-offs. The Commonwealth funds the program, and Community Action Pioneer Valley (CAPV) takes applications for this county. Homeowners and renters can qualify, including renters whose heat is included in rent. Call 1-800-370-0940 to apply.

Estimated bill savings: $300–$1,000 a year

Uninsured and underinsured residents of Hampshire County can apply for financial assistance (charity care) at Cooley Dickinson Hospital for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. Cooley Dickinson (Northampton) uses the systemwide Mass General Brigham financial assistance policy; the page lists 'Cooley Dickinson Hospital Patient Financial Counseling, 30 Locust Street, Northampton, MA 01061, 413-582-2848' and points patients to state programs 'like MassHealth, the Health Connector, or Health Safety Net.' The statewide Health Safety Net is cited separately at the state level.

Estimated bill savings: about $0 a year

Pioneer Valley Transit Authority (PVTA) serves Hampshire County with PVTA serves Northampton, Amherst, Easthampton, Hadley, South Hadley and surrounding towns. Fixed-route buses are fare-free for FY27 (premium B79 service excluded). Published senior fare, when fares are collected, requires a valid PVTA Photo ID or Statewide Transportation Access pass; Senior Dial-A-Ride van service also operates. Older adults and people with disabilities can use reduced fares or demand-response rides for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-413-781-7882 for schedules, eligibility, or to book a ride.

Estimated service value: $150–$1,500 a year