How to apply for Supportive Services for Veteran Families (SSVF) — Douglas County in Oregon

United Community Action Network (UCAN), the community action agency for Douglas and Josephine counties, delivering the U.S. Department of Veterans Affairs SSVF program in Douglas, Josephine, Klamath and Lake counties (VA funds pass through ACCESS)

Who it's for

SSVF helps veteran households in Douglas County who have lost their housing or are at risk of losing it. A UCAN case worker meets with you one-on-one to look at your needs, make a plan, and help you get VA, Social Security and other benefits. Some households can get short-term money help to find or keep housing, depending on need. Single veterans can get help too. Call 541-492-3526 to make an appointment. Walk in at 251 NE Garden Valley Blvd., Suite 111, Roseburg: Monday 1–4 p.m., Tuesday 9 a.m.–noon, Wednesday 1–4 p.m., or Thursday 9 a.m.–noon.

Someone in your household must be a veteran, your household must meet income guidelines, and you must either lack housing or be at risk of losing it and only need short-term help to get into stable housing. Money help depends on need and funding, which is limited. UCAN decides eligibility.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Photo ID for all family members
  • Proof of discharge status
  • Proof of income (for example, a pay stub)
  • Copy of your lease or rental agreement, if you are housed
  • Social Security numbers for all household members

Where to apply

Apply online: official application

By phone: 1-541-492-3526

What to say when you call

"Hello, I'm calling to ask about Supportive Services for Veteran Families (SSVF) — Douglas County. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need photo ID for all family members, proof of discharge status, proof of income (for example, a pay stub) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Official source →Last verified · October 10, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.