How to apply for Cumberland Medical Center (Covenant Health) — Financial Assistance (Cumberland County)

Cumberland Medical Center — Covenant Health

Who it's for

Cumberland Medical Center in Crossville, part of the Covenant Health system, is the main hospital for Cumberland County. Its financial assistance (charity care) program gives free or discounted care to patients who cannot pay in full. Households with income and assets up to 200% of the federal poverty level may receive a 100% discount, and those between 200% and 300% may receive a 90% discount. Call the Financial Counselors at 931-459-7281 (or Covenant Health financial assistance at 865-374-3000) to request an application.

Free or discounted care is based on household income and assets measured against the federal poverty level under Covenant Health's financial assistance policy. The hospital makes the final determination. Not legal or financial advice.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

Find my benefits

What you'll need

  • Proof of household income
  • Proof of identity and residency
  • Completed financial assistance application

Where to apply

Apply online: official application

By phone: 931-459-7281

What to say when you call

"Hello, I'm calling to ask about Cumberland Medical Center (Covenant Health) — Financial Assistance (Cumberland County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income, proof of identity and residency, completed financial assistance application — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual

Official source →Last verified · September 28, 2026

Not sure if you qualify? Run a free check first.

Find my benefits

Not legal or financial advice. The agency makes the final eligibility decision.