How to apply for Hospital Financial Assistance (Riverview Regional Medical Center) — Smith County

Riverview Regional Medical Center (Carthage, Smith County) — Highpoint Health / Ascension Saint Thomas

Who it's for

Riverview Regional Medical Center in Carthage is a critical-access hospital serving Smith County. Its financial assistance program helps uninsured and underinsured patients who come for emergency or medically necessary care. Awards are based on a comparison of household income and resources to the Federal Poverty Level guidelines. Financial counselors help patients apply and find solutions to cover the cost of care.

Charity care is income-based and set by the hospital's financial assistance policy; the hospital makes the final award decision, so this shows as a may-qualify result.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Proof of household income (tax return, pay stubs, or benefit award letter)
  • Proof of family/household size
  • Proof of residency and identification

Where to apply

Apply online: official application

By phone: 1-615-735-1560

What to say when you call

"Hello, I'm calling to ask about Hospital Financial Assistance (Riverview Regional Medical Center) — Smith County. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, proof of residency and identification — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)

Official source →Last verified · September 17, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.