How to apply for UNC Health Pardee Financial Assistance (Henderson County) in North Carolina

Who it's for

UNC Health Pardee in Hendersonville is a main hospital serving Henderson County (AdventHealth Hendersonville also serves it). Pardee is covered by UNC Health's system-wide Financial Assistance Program, which helps North Carolina residents pay for medically necessary care at household income up to 300% of the federal poverty guideline. Two things are easy to miss. First, since January 2026 you may be assessed WITHOUT APPLYING: UNC Health checks income through a third-party vendor after treatment and tells you before it sends a bill, discounting the balance 100% at or below 200% of poverty, 75% from 201-250%, and 50% from 251-300%. Second, UNC Health is relieving old medical debt — all unpaid hospital debt back to January 2014 for North Carolina residents on Medicaid, with no application at all, and, since October 2025, debt written off as uncollectible for any North Carolina resident at or below 350% of poverty. You are told within 30 days when debt is relieved. Call 828-698-7306, or ask a financial counsellor.

What you'll need

• Completed UNC Health financial assistance application
• Proof of household income
• Proof of North Carolina residency

Where to apply

What to say when you call

"Hello, I'm calling to ask about UNC Health Pardee Financial Assistance (Henderson County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed UNC Health financial assistance application, proof of household income, proof of North Carolina residency — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per application / episode of care