Emails you'll get, and when

Getting listed

"Got your DiscoverSeniorBenefits listing request": right after you submit the "Add your business" form.

"You already have a DiscoverSeniorBenefits listing": if the form is submitted with an email that already has a listing. Nothing new is created.

"Confirm your claim for [business]": right after you send a claim. The link works for 48 hours.

"Your claim for [business] was approved" or "About your claim for [business]": the reviewer's decision. The approval includes a sign-in link.

Listing approved: when a reviewer approves a new listing. It includes a sign-in link and, for a paid plan, the checkout link.

"Activate your DiscoverSeniorBenefits listing" or "Start your DiscoverSeniorBenefits listing — [N] months free": the secure payment link for a paid plan.

"Your DiscoverSeniorBenefits directory listing is live": when the first paid subscription or free period starts.

Signing in and billing

"Your DiscoverSeniorBenefits partner sign-in link": each time you request one on the sign-in page. Works for 1 hour.

"Payment failed for [business]": the first time a renewal payment fails.

"Your plan is now [plan]": after you upgrade or downgrade yourself.

Free-period reminders: three emails during a free-months offer, each with your own listing numbers and the end date.

Verification and reports

"[Business] is a Verified Local Resource", "More information needed for [business]", "About the verification for [business]" or "Verification for [business] has lapsed": the reviewer's decisions.

"Re-confirm [business] within [N] days" and "Verification for [business] has expired": 30 days before, 7 days before, and on the day the yearly verification ends.

A weekly recap: paid listings only, skipped in weeks with no activity.

"Your [Month] DiscoverSeniorBenefits report": the first week of each month, paid listings only, skipped in months with no activity. Turn it off under "Monthly report email" on the listing dashboard.

Sponsorships

"Your DiscoverSeniorBenefits sponsorship is approved — complete payment": when the review is approved.

"Your DiscoverSeniorBenefits sponsorship is live": after the first payment.

"Article added to your sponsorship", "Article removed from your sponsorship" or "Your sponsorship is canceled": after each change, with the amount charged or credited.

• Canceling a listing plan does not send an email from the site. Stripe may send its own confirmation and receipts.
• Every email that asks you to act links to a page on discoverseniorbenefits.com. If an email asks for a password or card number by reply, it is not from the site.