Benefits · Transportation

How to apply for Santa Cruz METRO Senior Reduced Fare

Santa Cruz Metropolitan Transit District (METRO)

Who it's for

Santa Cruz METRO is the public bus operator for Santa Cruz County. Riders 65 and older qualify for the Senior / Disabled Discount Card, which provides discounted fares on METRO fixed-route service and the same discount on ParaCruz paratransit. Eligible riders include those age 65-79, ADA-certified riders, and Medicare cardholders. Apply for the Senior/Disabled Discount Card by visiting the METRO Customer Service office at 603 Front Street, Santa Cruz (METRO Customer Experience Center), with proof of age; for questions call 1-831-425-8600.

What you'll need

  • Proof of age 65+ (CA driver's license, state ID, Medicare card, or passport showing date of birth)
  • Photo for the METRO Senior / Disabled Discount Card

Where to apply

Apply online: official application

By phone: 1-831-425-8600

What to say when you call

"Hello, I'm calling to ask about Santa Cruz METRO Senior Reduced Fare. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 65+ (CA driver's license, state ID, Medicare card, or passport showing date of birth), photo for the METRO Senior / Disabled Discount Card — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

METRO Senior/Disabled Discount Card; renewal per METRO policy

Official source →Last verified · September 2, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.