Senior benefits in Jackson County, Iowa

Northeast Iowa Area Agency on Aging (NEI3A) is the Area Agency on Aging for Jackson County. It helps older adults stay independent at home. Its services include options counseling, case management, meal programs, caregiver support, respite services, health and wellness programs, advocacy, and recreation and education programs. NEI3A has offices in Decorah, Dubuque and Waterloo. Call toll-free 1-800-779-8707 to get started.

Estimated service value: $200–$2,000 a year

The Low-Income Home Energy Assistance Program (LIHEAP) helps low-income households pay part of their heating costs. In Jackson County, HACAP takes applications. The program year starts October 1, 2026 for households with someone 60 or older or disabled; everyone else may apply November 1, 2026 through April 30, 2027. Household income must be at or below 200% of the federal poverty guidelines. You can apply online or with a paper application. If you have a disconnect notice or your heat is shut off, contact your local office. HACAP's Jackson County Outreach Office, 904 E Quarry Street in Maquoketa can be reached at 563-652-5197.

Estimated bill savings: $80–$800 a year

Jackson County Regional Health Center (JCRHC) in Maquoketa can help if you worry you may not be able to pay for your care. Options include payment arrangements and financial assistance, and low-rate loans through GreenState Credit Union. Call JCRHC Patient Financial Services at 563-652-7762, Monday through Friday, 7 a.m. to 4 p.m.

Estimated bill savings: about $0 a year

The Region 8 Regional Transit Authority (RTA) provides public transit in the cities, communities and rural areas of Delaware, Dubuque and Jackson counties, including Jackson County. All RTA services are open to the general public. If you are 60 or older, you may be able to get reduced fare passes through Northeast Iowa Area Agency on Aging; ask the RTA about the NAPIS form. The RTA is a certified Medicaid transportation provider, and Rides to Wellness vouchers are income-based. Call the RTA at 563-588-4592 or toll-free 1-800-839-5005.

Estimated service value: $150–$1,500 a year

The Jackson County Veterans Affairs office at 311 W. Platt St, Maquoketa, IA 52060 helps veterans and their families. The office supports veterans, surviving spouses, children of deceased or disabled veterans, and parents who lost a son or daughter in military service. It is nationally accredited to file federal claims for veterans. Hours are 8:30 am to 4:30 pm. Call the office at 563-652-0070.

Estimated cash: about $0 a year