Senior benefits in Roanoke City, Virginia

Seniors in Roanoke City, Virginia have access to a wide range of benefit programs that can help with everyday costs, health care, housing, and more. A strong local starting point is the Local Office on Aging, Inc. (LOA Area Agency on Aging), which connects older adults and caregivers to services across the region. Roanoke City also offers programs specific to this area, including Real Estate Tax Relief for the Elderly & Disabled, Energy Assistance (LIHEAP) through the Roanoke City Department of Social Services, reduced-fare transit through Valley Metro, and financial assistance for medical bills at Carilion Roanoke Memorial Hospital. At the state level, programs like Virginia Medicaid, the Commonwealth Coordinated Care Plus Waiver, VICAP, and the Virginia Age Deduction may provide additional support. Federal programs — covering areas like prescription costs, food, and veterans' benefits — also apply here. Each program listed on this page includes its official source and the date it was last verified. The sponsoring agency always makes the final eligibility decision.

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Local programs

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Virginia programs

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Federal programs

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Categories

Last verified · October 3, 2026

Local starting point

Local Office on Aging, Inc. (LOA Area Agency on Aging) — Virginia Department for Aging and Rehabilitative Services (DARS) network

1-540-345-0451

See which of these Roanoke City programs you may qualify for.

Find my benefits

Helping others? Print the Roanoke City benefits checklist — free to hand out.

When benefit rules change, it’s tracked here

Income limits, new requirements, how to apply — see what’s changed across senior benefit programs, from the official source in plain English.

Benefit changes →

Programs run in Roanoke City

Run by the county, its Area Agency on Aging, or another agency serving Roanoke City. Start here.

Elder Services in Roanoke City

Programs here typically provide services worth $500–$6,000 a year to an eligible household.

Area Agency on Aging (Local Office on Aging, Inc. (LOA Area Agency on Aging)) — Roanoke City

County · Virginia

Local Office on Aging, Inc. (LOA Area Agency on Aging) is the Area Agency on Aging for the City of Roanoke. It is the local starting point that connects older adults and caregivers to Meals on Wheels, nutrition programs, health and wellness, legal assistance, ombudsman, dementia support, and caregiver respite for adults 60+ in the 5th Planning District. Most services are for adults 60 and older; adults with disabilities may also qualify for some services. Call 1-540-345-0451 to get started.

Estimated service value: $500–$6,000 a year

How to apply →Official source →1-540-345-0451Last verified · September 26, 2026

Energy Assistance in Roanoke City

Programs here typically lower an eligible household's bills by $300–$1,000 a year.

Energy Assistance (LIHEAP) — Roanoke City

County · Virginia

The Virginia Energy Assistance Program (LIHEAP) helps income-eligible households in the City of Roanoke pay heating and cooling bills, with crisis help for shut-offs and broken equipment. Apply during the program windows through the Roanoke City Department of Social Services, online at CommonHelp, or by phone at 1-855-635-4370. Cooling Assistance requires a household member who is 60 or older, has a disability, or is a child under 6. Fuel Assistance applications are taken each fall and Cooling Assistance each summer, while funds last.

Estimated bill savings: $300–$1,000 a year

How to apply →Official source →1-540-853-2591Last verified · October 2, 2026

Healthcare in Roanoke City

Hospital Financial Assistance (Carilion Roanoke Memorial Hospital) — Roanoke City

County · Virginia

Uninsured and underinsured residents of the City of Roanoke can apply for financial assistance (charity care) at Carilion Roanoke Memorial Hospital for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. In-city flagship hospital: Carilion Roanoke Memorial Hospital, 1906 Belleview Avenue SE, Roanoke, VA 24014. Carilion FAP: 100% assistance under 300% FPG with assets under $25,000; assistance up to 500% FPG / assets under $100,000.

Estimated bill savings: about $0 a year

How to apply →Official source →1-866-720-3742Last verified · September 16, 2026

Tax Relief in Roanoke City

Programs here typically lower an eligible household's bills by $200–$3,000 a year.

Real Estate Tax Relief for the Elderly & Disabled — Roanoke City

County · Virginia

City of Roanoke offers real estate tax relief (freeze) for homeowners who are 65 or older or permanently disabled. Total household income must be $51,200 or less, and net worth (not counting the home) must be $160,000 or less. Real estate tax amounts are frozen at the amount assessed at the time of application. Applications accepted April 1 - May 31 each year; administered by the Commissioner of the Revenue. Apply through the local commissioner of the revenue or assessment office.

Estimated bill savings: $200–$3,000 a year

In this county: Limits shown are City of Roanoke's current published figures; relief brackets, filing windows, and exclusions are set by local ordinance and the locality makes the final determination, so this shows as a may-qualify result.

How to apply →Official source →1-540-853-2523Last verified · October 3, 2026

Transportation in Roanoke City

Programs here typically provide services worth $150–$1,500 a year to an eligible household.

Senior & Disabled Transit (Valley Metro (Greater Roanoke Transit Company)) — Roanoke City

County · Virginia

Valley Metro (Greater Roanoke Transit Company) serves the City of Roanoke with Fixed-route city bus network with a half-price discount fare for riders 65+ (Valley Metro Discount ID required, issued at 307 Salem Ave SW); STAR ADA paratransit is operated by RADAR; MetroFLX microtransit covers evenings. Older adults and people with disabilities can use reduced fares or demand-response rides for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-540-982-2222 for schedules, eligibility, or to book a ride.

Estimated service value: $150–$1,500 a year

How to apply →Official source →1-540-982-2222Last verified · September 25, 2026

Local agencies serving Roanoke City

Who runs the county programs above, and how to reach them. Every line comes from a program record on this page — nothing is added that the catalog does not cite.

Virginia and federal programs

Open to eligible households in Roanoke City and across the rest of Virginia. Full details are on the Virginia benefits page.

Caregiver Support

Energy Assistance

Health Coverage

Medicare Savings

Nutrition

Utility Assistance

Veteran Benefits

Nearby counties

Local programs differ from one county to the next. If you live near a county line, or you are helping a parent who lives in one of these, it is worth checking there too.

← All Virginia counties

Not legal or financial advice. The agency makes the final eligibility decision.