Senior benefits in New Kent County, Virginia

The Span Center (formerly Senior Connections, The Capital Area Agency on Aging) is the Area Agency on Aging for New Kent County. It is the local starting point that connects older adults and caregivers to Area Agency on Aging (PSA 15) serving New Kent County. Home-delivered meals, Friendship Cafes, in-home care, care coordination, Ride Connection transportation (up to two round-trip medical rides/month for 60+), caregiver support, VICAP Medicare counseling, ombudsman and legal services. Most services are for adults 60 and older; adults with disabilities may also qualify for some services. Call 1-804-343-3000 to get started.

Estimated service value: $500–$6,000 a year

The Virginia Energy Assistance Program (LIHEAP) helps income-eligible households in New Kent County pay heating and cooling bills, with crisis help for shut-offs and broken equipment. Apply during the program windows through the New Kent Department of Social Services, online at CommonHelp, or by phone at 1-855-635-4370. Cooling Assistance requires a household member who is 60 or older, has a disability, or is a child under 6. Fuel Assistance applications are taken each fall and Cooling Assistance each summer, while funds last.

Estimated bill savings: $300–$1,000 a year

Uninsured and underinsured residents of New Kent County can apply for financial assistance (charity care) at Bon Secours Memorial Regional Medical Center for emergency and medically necessary care. Discounts are based on household size and income compared with the Federal Poverty Level. No hospital in New Kent County; nearest full-service hospitals are Bon Secours Memorial Regional Medical Center in Mechanicsville (Hanover County, roughly 20 miles) and the Richmond-area hospitals. FAP: 100% assistance at or below 200% FPG; discounts to 400% FPG.

Estimated bill savings: about $0 a year

New Kent County offers real estate tax relief (exemption) for homeowners who are 65 or older or permanently disabled. Total household income must be $50,000 or less, and net worth (not counting the home) must be $150,000 or less. For heads of household 65 or older or totally and permanently disabled. Total combined financial worth must not exceed $150,000 (excludes the dwelling and up to 10 acres); first $10,000 of income of non-spouse relatives in the dwelling and $10,000 of a permanently disabled owner's income are excluded. Exemption of up to $1,600 for qualified applicants (per the Real Estate Tax Relief page). Apply through the local commissioner of the revenue or assessment office.

Estimated bill savings: $200–$3,000 a year

Bay Transit (Bay Aging) serves New Kent County with Rural demand-response service county-wide, Monday-Friday 6:00 am to 6:00 pm (call the Ride Line at least 24 hours ahead), plus the Bay Transit Express on-demand microtransit zone launched April 1, 2026 ('$1 per ride, per person', Monday-Friday 8:00 AM to 4:00 PM, book via BT4U app or (804) 966-8743). No senior-specific fare stated. Older adults and people with disabilities can use reduced fares or demand-response rides for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-877-869-6046 for schedules, eligibility, or to book a ride.

Estimated service value: $150–$1,500 a year