Senior benefits in San Mateo County, California

Every California county is served by an Area Agency on Aging (AAA) and an Aging & Disability Resource Connection (ADRC) — a single point of contact that connects older adults, caregivers, and people with disabilities in San Mateo County to in-home supportive services, home-delivered and congregate meals, transportation, family-caregiver support, benefits and insurance counseling (HICAP), and California's Medi-Cal home- and community-based long-term-care programs. Services are for adults 60 and older, with priority for those in greatest need. Call the San Mateo County Area Agency on Aging directly at 1-844-868-0938, or reach the statewide Aging & Disability Resource Connection at 1-800-510-2020 to be connected to local services.

Estimated service value: $500–$6,000 a year

In this county: The Area Agency on Aging / ADRC is the entry point to Older Americans Act and California state aging services for adults 60+. Specific services depend on an individual needs assessment and local funding, so this shows as a may-qualify result. Call 1-844-868-0938 to reach your county's AAA (statewide locator line: 1-800-510-2020).

California's Low-Income Home Energy Assistance Program (LIHEAP) helps income-eligible households pay home heating and cooling bills, with one-time crisis help when service is past due or shut off. It is funded federally and run statewide by the California Department of Community Services & Development (CSD). In San Mateo County it is delivered by Central Coast Energy Services. Households generally qualify at or below 60% of the state median income; Local providers give extra priority points to households with someone age 60 or older or a person with a disability. Payments usually go straight to the utility company. Apply online at CaLIHEAPApply or through your local provider.

Estimated bill savings: $94–$1,500 a year

Hospitals serving San Mateo County — including San Mateo Medical Center (county), Kaiser Permanente, Sutter Mills-Peninsula, and Dignity Health — must provide financial assistance under California's Hospital Fair Pricing Act. Uninsured patients (and insured patients with high medical costs) with household income at or below 400% of the federal poverty level qualify for charity care or discounted payment; many nonprofit systems give fully free care at lower income levels (for example, Dignity Health provides free care up to 250% of the poverty level). Eligible patients are never charged more than the amounts generally billed to insured patients. Ask any hospital's financial-counseling or billing office for its Financial Assistance Policy and application; the state's HCAI publishes every hospital's policy.

Estimated bill savings: $500–$20,000 a year

San Mateo County General Assistance (GA) is a county-funded cash-aid program that helps adult San Mateo County residents pay for living expenses such as rent and utilities when no other source of assistance is available. For a low-income senior it is mainly a bridge while a Supplemental Security Income (SSI) or Cash Assistance Program for Immigrants (CAPI) claim is pending. To qualify you must be at least 18 years old, have lived in San Mateo County for at least 15 consecutive days, and meet the County's income and resource limits. Apply by phone 1-800-223-8383, in person at any San Mateo County HSA regional office, or by mailing a completed application. Applications are usually processed within 30 days.

In this county: San Mateo County GA has conditions this check cannot confirm for you: you must be a San Mateo County resident (15-day minimum) at least 18 years old who meets the County's income and resource limits, with no other source of assistance available. The smcgov.org page does not publish the current maximum monthly grant amount; the County determines your specific amount during application. Apply by phone at 1-800-223-8383, in person at a regional office, or by mail.

Redi-Wheels is SamTrans's ADA complementary paratransit service for San Mateo County. It serves people whose disability prevents them from independently using SamTrans bus service some or all of the time — there is no age or income requirement, just functional ADA eligibility. To apply, call the SamTrans Paratransit Eligibility Office at 1-650-366-4856 (or click the online paratransit application on the SamTrans website). For information on obtaining visitor status for paratransit, call 650-508-6241. All applicants must complete an in-person evaluation; see the Paratransit Riders Guide (PDF) on samtrans.com for full details on evaluation procedures, timelines, and functional eligibility criteria.

In this county: Redi-Wheels eligibility is functional (cannot independently use SamTrans bus service due to a disability) and requires an in-person evaluation by SamTrans, which may take up to two hours and a determination of up to 21 days. This check cannot perform that evaluation. There is no age or income requirement. To start, call the SamTrans Paratransit Eligibility Office at 1-650-366-4856.

SamTrans is the public bus system serving San Mateo County. Riders 65 and older qualify for the SamTrans Eligible Discount fare on cash, Senior Clipper card, and the free SamTrans Mobile ticketing app. The Local/Express Eligible Discount Pass is $27/month for unlimited rides on any Local or Express SamTrans route. The Senior Clipper card is free to obtain — apply on the Clipper website, by mail/email/fax with proof of age, or in person at the San Mateo County Transit District Administrative office in San Carlos or at other Clipper locations. Customer service for Clipper applications: 1-800-660-4287 (TTY 650-508-6448).

Estimated service value: $250–$600 a year